Effective Date: February 10, 2026
These Terms of Service ("Terms") govern your access to and use of Hubkom AI Voice Agents and related services (collectively, the "Service") provided by Hubkom Solutions, LLC ("Hubkom Solutions," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.
"Customer" means the entity or individual that subscribes to the Service.
"Authorized Users" means individuals authorized by Customer to access the Service.
"Customer Data" means data submitted by Customer or Authorized Users to the Service.
"Hubkom AI Voice Agents" means the AI-powered Agents built for healthcare applications.
Hubkom AI Voice Agents provides AI-assisted Agents for Reminder, Recall and Call Tracking capabilities for healthcare applications. The Service integrates with Customer's existing infrastructure and provides outbound calling actions subject to Customer-configured workflows.
To use the Service, you must register for an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business purposes. You agree not to:
You retain all rights to your Customer Data. By using the Service, you grant us a limited license to process Customer Data solely to provide and improve the Service.
The Service uses artificial intelligence and machine learning to provide AI Outbound Calling capabilities. You acknowledge that:
We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control. Scheduled maintenance will be communicated in advance when possible.
Support is provided according to your subscription plan. Support channels, response times, and availability vary by plan level.
The Service, including all software, documentation, and content, is owned by Hubkom Solutions and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or branding.
Each party agrees to protect the other's confidential information with reasonable care. Confidential information does not include information that is publicly available, independently developed, or rightfully received from third parties.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUBKOM SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold HUBKOM SOLUTIONS harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
Upon request prior to termination, we will provide a reasonable opportunity to export your Customer Data. After termination, Customer Data may be deleted in accordance with our data retention policies.
We may update these Terms from time to time. Material changes will be communicated via email or through the Service. Continued use after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Delaware.
For questions about these Terms, contact us at:
HUBKOM SOLUTIONS, LLC
Email: legal@hubkomsolutions.com
Website: https://hubkomsolutions.com