Hubkom AI Agents Documentation

AI Powered Voice Agents for IBM

🚀 Getting Started

Quick start guide to connect Hubkom AI Agents to your IBM Orchestrate

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⚙️ Configuration

Configure agents and integrations.

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AI Agents

Hubkom AI Agents includes specialized AI agents for different operational needs:

📋 Care Coordinator

A all in one collaborator agent for different medical use cases such as patient recall and appointment scheduling.

All Plans

Recall Agent

an agent that calls you before appointments with a set of defined questionares for the caller to answer.

All Plans

Appointment Reminder Agent

A agent that sends reminders about upcoming appointments by calling them.

All Plans

Hubkom Professional Services

Beyond our AI agents, Hubkom offers professional services to help your team plan, deploy, and operate AI-powered communications with confidence.

🧭 Implementation & Onboarding

Workflow design, agent configuration, and guided launch support tailored to your healthcare operations.

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🔌 Custom Integrations

Connect agents to your CRM, telephony, and IBM Orchestrate environments.

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🛟 Managed Support

Ongoing monitoring, escalation handling, and service reviews aligned to your agreed service levels.

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Professional services are provided under the Hubkom Professional Services – Terms of Service. Scope and deliverables for each engagement are set out in the applicable Order or Statement of Work.